Richer Sounds - The UK's Hi-Fi, Home Cinema & Flat Panel TV Specialists!

DELIVERY CHARGES

Interconnects/speaker cable/Blank Media
FREE
Batteries
£1 per pack
Headphones and other accessories

£6.99 per item (Mon - Fri between 8.30am and 18.00)
£14.99 per item (Mon - Fri before 10.30am)
£15.99 per item (Up to 12.00pm on Sat)
Speaker stands and remote controls.

£6.99 per item (Mon - Fri between 8.30am and 18.00)
£14.99 per item (Mon - Fri before 10.30am)
£15.99 per item (Up to 12.00pm on Sat)
Single units and speakers.

£6.99 per item (Mon - Fri between 8.30am and 18.00)
£14.99 per item (Mon - Fri before 10.30am)
£15.99 per item (Up to 12.00pm on Sat)
Racks

£9.99 per item (Mon - Fri between 8.30am and 18.00)
£17.99 per item (Mon - Fri before 10.30am)
£18.99 per item (Up to 12.00pm on Sat)
LCD/Plasma Screens up to 37"

£9.99 per item (Mon - Fri between 8.30am and 6.00pm)
£17.99 per item (Mon - Fri before 10.30am)
£18.99 per item (Up to 12.00pm on Sat)
LCD/Plasma Screens 38" and above **

£24.99 per item (Mon - Fri between 8.30am and 6.00pm)
£59.99 per item (Up to 12.00pm on Sat)

** SENT BY SPECIALIST COURIER

Delivery time within 5 working days.

DELIVERY INFORMATION

All orders are shipped via our friends at City Link, except high value desirable items such as plasma and LCD TVs over 37 inches, which are sent fully insured with a specialist carrier.

If this is your first order with us, please ensure that the only address you enter is the credit card billing address, as this is the only address to which we can deliver. If you have previously placed an order on our website, you will be offered an alternative delivery address if your order value is
less than £500. Also, ensure you only click the submit order button once, as it will take a minute or so to process.

You will receive an on screen confirmation once your credit card has been authorised. You will also receive acknowledgement by email of what you ordered, and the address the goods are to be delivered to. In both cases you will also be provided with an order number. Please quote this number with any enquiries.

Delivery occurs within 5 working days. If after this time you have still to take receipt of your order email webaftersales@richersounds.com providing your order number, name, address, and brief details of what you ordered. We strive to answer all queries within a working day, although at busy times we do ask that you bear with us. Please submit your query only once, as repeated emails/telephone calls only serves to slow down our response time and can result in further delays to your order.

All deliveries must be signed for. They will NOT be left in garages, sheds, outside loos, porches etc. You must examine the goods before signing for them to ensure they are in good condition - if packaging is damaged please do not accept goods. Instead notify us as soon as possible. If there is
no-one in to sign for the goods, they will be taken back to the courier depot and a card left.

If we are out of stock of an item or there is a problem, we will contact you as soon as is possible.

DELIVERY TRACKING

Once you have placed an order, you can track your parcel delivery by clicking the City Link van or clicking here. Once logged on, enter your reference number in the customer reference space.
Please note that this can only be tracked after 3 working days of placing the order and does not apply to plasma screens or accessories such as remote controls, cables, leads etc.