Richer Sounds - THE UK's HI-FI, HOME CINEMA & FLAT PANEL TV SPECIALISTS!

At Richer Sounds we constantly strive to give our customers the very best service in the hope that they will recommend us to others and be customers for life. Every aspect of our business throughout the company is aimed at making us accountable to you, from our sales colleagues' name badges, and aftersales numbers on receipts, right down to the mystery (under-cover) shoppers we employ to visit our stores. But... we are human and even with the best will in the world mistakes can and do occur. The only way we can improve our service or solve a problem is if you tell us about it, and give us the opportunity to put things right.

You can email us at customerservices@richersounds.com .

To help us in this task, and to show how serious we are about wanting as much feedback as possible, every month we pick 50 of the replies from our receipt questionnaire/emails and send them £20 in hi-fi vouchers (regardless of comments), so please do fill them in each time you purchase from us.

Alternatively simply write to:
Julian Richer,
Richer Sounds plc,
Freepost,
London SE1 4BR.
(Freepost can take up to 7 days to arrive)