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 Mark (One Eyed Willy), Store Manager
Don't let the Essex accent fool you, this extremely gentle giant has a vast knowledge of all types of technology, and possesses a very professional manner at ALL times. His constant smiles and flowing golden hair will make your visit to Richer Sounds a very happy one (if you're lucky enough to get served by him).
 Russell (Red Beard), Deputy Manager
Now in his 5th year of service, our newly appointed Deputy Manager has developed dazzlingly high levels of customer service. This, paired with a life-long obsession for hi-fi and home cinema, gives him the skills to take you through an ultra smooth Richer Sounds experience. With one (robotic!) eye always on the future, Russell's latest passion is wiring your home for glorious multi-room audio
 Ads (Cpt. Walker D. Plank), Sales Consultant
Don't be fooled by his school-boy looks, as this 4 year veteran has the experience (and grey hairs!) to guide you through the world of AV. When he's not going out of his way to give you the best possible deal, Ads releases music under a closely guarded alter ego.
 Phil (The Cabin Boy), Sales Consultant
Phil is now in his 6th year of service, and the vast wealth of knowledge he's acquired makes him an invaluable member of the team. A keen DJ and music buff, Phil has a love for vinyl and all things funky! A true analogue purist, he very much believes in keeping it 'old school'!
 Chris (Captain Pugwash), Sales Consultant
Chris is one of our newest members, but don't let that put you off as this happy chappy is a technical whiz-kid! Whether you are overwhelmed by technology or a seasoned pro, he can help with all your queries. If you're into gaming or passionate about high def, then Chris is the man for you!
James (Diabolitio), Trainee
With extensive experience in hi-fi and qualifications in music technology, James has an ear for detail. Add this to his willingness to give you superb service, and you can see why he has already become a welcome addition to the family.
 Toby (El Diablo Del Mediterraneo), Trainee
After only a few months, Toby has established himself as an invaluable member of the team with his charming demeanor and exceptional customer service skills. He and our other new member of staff, Rob, share a passion for basketball and are currently enjoying success in their University team.
Matt (Calico Jack), Trainee
Despite starting out with the company in the Leicester branch, luckily for us, Matt has migrated south and recently settled in Bristol. A great addition to our store, he knows exactly how to make you feel welcome.
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