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Ian, Store Manager Ian loves watching his fab plasma, cheering on West Ham and buying every CD ever made. He’s still up for it after 13 years and despite appearances, won’t eat your children. Ian is a sucker for detail which is one reason why the Romford store has always been one of the most consistent high performers in the company. A music fan his whole life Ian enthuses over recorded music and the equipment we listen to it on. By the way, he never had a role as the lead villain in Flash Gordon.
 Steve, Deputy Manager At 18 years Steve is the Daddy of the shop! He loves to hug trees and knows everything about every piece of hi-fi made since 1066. Steve just loves to bend over backwards to help his customers, lucky he is double jointed his whole body over then. Ask him to touch his elbow with his little finger, its uncanny! He is a very very nice man.
Bob, Senior Sales Assistant Uncle Bob loves to play in a hair metal band in his spare time. In 5 years at Richer Sounds he has learnt everything there is to know! Having previously sold musical instruments Bob very much cares about how music sounds. Come in and ask him about semi clefs and low end sub bass response, you too will be amazed! At 26 he is the baby of the shop, aw diddums.
Paul, Senior Sales Assistant Family man Paul just loves to grow his own Rhubarb on his allotment. Another happy hammer, Paul joined 3 years ago and has since sprouted an extra finger on his left hand! Although his eyebrows meet in the middle he is very handsome. He is a very quick learner and matched with a long standing enthusiasm for audio and TV equipment is more than ready and able to offer you great service. He is in lurve! With Jamie Cullum!
Dave, Senior Sales Assistant “Dave “The Ginger Flash” Campbell simply loves to read up on Hi-Fi and TV’s when not playing on his Xbox360, PS3, Wii, PSP or DS (so not very often then). He is a master at Halo3, well others master him anyway! 6 years of service and having covered in most shops south of Manchester Dave is real face about the company. Favourite album of all time – Meatloaf ‘Bat Out Of Hell 3’.
Mutley, Senior Sales Assistant When not trying to knock Penelope Pitstop out of the race and hog all the glory for himself, Mutley, now in his third year is still feverishly swotting up on anything audio/visual. His favourite hobby is trying to produce his own football team via the means of offspring. He is a genuine diamond geezer and would bend over backwards to help you, if only he could!

Stacey, Junior Sales Assistant Say 'Hi' to crazy Stacey, our new lady trainee! Her mum is possibly Toyah Wilcox but she denies it. Stacey is picking up the knowledge apace and making a great impression (Mike Yarwood is her hero). Don't ask her who her favourite member of Westlife is though, how's a girl supposed to choose?
James, Junior Sales Assistant Our newest team member, James is another happy hammer. With a background in electrical retail James has settled in quickly, his only distraction being his addiction to tanning salons and alternative beauty treatments in general. In fact he is so beautiful that James Blunt is his hero.
Amy, Stockroom Controller Now in her fourth year Amy has the stroppy teenager strut down to a tee. Her above average intelligence must come from her dad, who is coincidentally Ian, the branch manager. Despite this handicap Amy is a well rounded and sensible individual. She does a great job of keeping our stockrooms clean and tidy and all the other horrible jobs we don’t want to do like cleaning the toilets, in fact she loves it (she also loves Johnny Depp and Brian McFadden!!).
Graham, Stockroom Controller Handy Graham is a welcome addition to the team. It’s a well known true fact he built his own house. Being a Jethro Tull fan the fact he managed this standing on one leg whilst playing the flute makes it all the more impressive. He believes he could beat Lewis Hamilton in a race over any distance in any vehicle, and quite frankly who are we to say he couldn’t!
Rich, Stockroom Controller A real life 'Lock & Stock' type guy Rich can be found either gaming himself into a frenzy or even more frenziedly tidying our stockrooms. A jack of all trades, some of them even legal.
Alex, Stockroom Controller Alex is a Gooner! How did that happen? When not attacking TVs with his head he can be found tidying them expertly. I have tried to get him to come round and do my housework but he told me to go away!
 Khalid, Engineer Khalid has no ears, but this hasn’t hampered him in achieving excellence in the field of Audio/Visual repairs. He is an Arsenal fan but hey, no-ones perfect! (Ian did not write this…). 14 years with RS and still as enthusiastic as he was on day 426, can he fix it? Yes he can!
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We always try to mix great product knowledge with a friendly atmosphere and top customer service, so please come and visit us for a no pressure relaxed chat, a coffee or lolly and see if we can’t make your day!
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