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 Ben: Codename - The Master, Store Manager
Watch this one, he looks innocent on the outside but inside he is a complex bank of electrical specifications and manuals! With over 6 years of Richer info inside he will not let you down we think he is the 'daddy'. (If you need to know differences between plasma screens and LCD and what’s hot and what’s not, this is the man to see.) His main aim is to send you away with the products that are best for you and a smile on your face.
 Rob: Codename - Junior, Deputy Manager
Rob revels in his nickname as he is, by far, the oldest member of the team. In fact he is so old he remembers the first series of 'Thunderbirds.' This is Rob's second time with the company, having worked at the London Bridge store when it was the only branch! Although he knows the difference between LCD and plasma his true interest is with hi-fi with a musical taste that lurches violently from Vittorio Grigollo to The Prodigy to Don Williams to Led Zeppelin!!
 Jamie: Codename - Padawan, Sales Consultant
Jamie has a wide range of AV knowledge especially in the TV surround sound field. He takes pride in building the best system for you. Under 'The Masters' guidance he is being trained to be the technical guru of the shop.
 Jason, Sales Consultant
Jason has moved up the Richer Sounds ranks quickly and enjoys soaking up product specifications like a sponge. He has plenty of business and retail experience. His wife has a flower shop, hence why we call him "Petal". He is a strapping lad so if you need help to your car he may offer to give you a lift as well.
 John: Codename - Smith's, Sales Consultant
John is a no nonsense guy with a formidable arsenal of AV expertise. He has a surreal sense of humor and a tendency to attempt impressions. His happy madness is a welcome addition to the Richer Sounds team.
 Guido: Codename - Bumblebee, Sales Advisor
Only just arrived in Maidstone, Guido is the newest member of the team. While he is still learning, his knowledge of the trade is growing exponentially and having just finished a degree in astrophysics he is more than happy to answer any questions about the known universe.
 Adrian: Codename - Little White Hair, Runner
Back by popular demand, to grab boxes and answer the phones, with 5 years previous sales experience in the branch. We're sure you'll find him both knowledgeable and a pleasure.
 
 With over 20 years of hi-fi/AV experience the Maidstone crew are waiting to supply you with as much free coffee as you can drink and to maybe have a chat about some of our many bargains.
Don't forget, kids are more than welcome to!
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