Ben
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Ben
Store Manager25th Year of Service -
Jason
Deputy Manager20th Year of Service -
Sam
Field Sales Manager3rd Year of Service -
Piers
Senior Sales Advisor11th Year of Service -
Stephen
Senior Sales Advisor8th Year of Service -
James
Senior Sales Advisor1st Year of Service
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Ben
Store ManagerI love movies and music: anything visually impressive with a high-quality soundtrack and all styles of music, from acoustic guitar to dubstep. I can tailor a home cinema, hi-fi or multi-room system to your needs and solve almost any technical issue. My aim is to send you home with the right product for you and a smile on your face. -
Jason
Deputy ManagerI'm one of the most experienced members of the team, ready to take on any challenges, one at a time or all at once! My customer service is second to none and as I'm a huge fan of music and movies alike, I can relate to your needs. If you need recommendations or a demonstration then I'm who you are looking for! -
Sam
Field Sales ManagerWith a keen interest in film and music spanning from rock to hip-hop and classic to modern cinema. It is my aim for you to leave with the perfect item to get the most out of your viewing and listening experience. -
Piers
Senior Sales AdvisorInteresting fact... In my spare time I love travelling and have even worked around the Caribbean. From a well set-up stereo system, to a fully configured home cinema, you can ask me anything. I have years of industry experience you can call on. -
Stephen
Senior Sales AdvisorI bought my first hi-fi from Richer Sounds’ first store when I was just 15 and I have lived, breathed and dreamt music ever since. I am very passionate about helping people make the most of their music collection. So if you need a hand taking your audio set-up to the next level, or just want to demo the latest hi-fi, I’m your man! -
James
Senior Sales AdvisorI absolutely love home cinema. I get a lot of joy from helping people find their ideal system for home cinema and or Hi-Fi. I have a lot of experience from a young age touring in a band around the UK and Europe. This further fuelled my love for music and live performance. It has helped me build a wealth of knowledge on professional and home audio solutions. You can find me at the Richer Sounds Tunbridge Wells store, testing speakers and amplifiers and getting amazing results in our dedicated home cinema demo room.
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Store Services
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Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock. -
Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Find out more here. -
Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here. -
Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Find out more here. -
Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here. -
Spread The Cost
Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
Find out more here. -
Video Appointments
Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now. -
The VIP Club
Join free today and receive fantastic privileges.
Find out more here.
About Us - Maidstone
We pride ourselves on offering a helpful, knowledgeable service to all our customers, regardless of whether you're just stopping in for a new TV, set of headphones, or arranging a bespoke multi-room system. We can also visit your home or business to carry out a free on-site survey and we have a fully trained installations team ready to take on any job.
With a comfy demo room, huge range of products and the lowest prices guaranteed, we're ready and willing whenever you need us! We can visit your home or business to carry out a free on-site survey and we have a fully trained installations team ready to take on any job.
Parking Instructions
As you turn into our road there is a multi-storey car park almost immediately on the left-hand side. Park in here and walk up to our store. Once you have made your purchase, you can easily drive round to the loading bay by the front of the store to collect your goods and we will happily help you carry your purchases out to your car!
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
Park & Ride
Arriva Kent & Surrey operate the Park & Ride service on behalf of the council. The service offers a quick ride into town, a cheap fare and free parking at either of the two car park sites.
For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.