Welcome to Richer Sounds Tunbridge Wells

Your Manager Alex & Deputy Manager Danny look forward to seeing you very soon! Richer Sounds Tunbridge Wells

STORE ADDRESS:

18 St. Johns Road,

Tunbridge Wells, TN4 9NT

TEL: 0333 900 0082

03 NUMBERS ARE NOT PREMIUM RATE NUMBERS! 03 numbers connect you directly to the store you call and are charged at the same rate as you are charged for numbers starting 01 and 02.

If the store is very busy you may be transferred to our central support team at no additional charge. 03 numbers are included in all bundle rates for mobile phones and landlines.

Monday: 10:00 AM - 18:00 PM

Tuesday: 10:00 AM - 18:00 PM

Wednesday: 10:00 AM - 18:00 PM

Thursday: 10:00 AM - 19:00 PM

Friday: 10:00 AM - 18:00 PM

Saturday: 10:00 AM - 17:00 PM

Sunday: 12:00 PM - 16:00 PM

We have our own parking spaces behind the store

We will pay your parking if there's no space. Simply ask in-store

Click here for parking directions

AN INTRODUCTION TO THE TUNBRIDGE WELLS STORE AND ITS STAFF

Hi and welcome to Richer Sounds Tunbridge Wells!

About…

As the 44th branch of the UK’s largest Independent Hi-fi, Home cinema and Flat Panel TV specialists, we pride ourselves on having over 23 years combined experience in the field.

Having one of the largest showrooms in the country allows us to display a huge range of products to cater for all budgets.
We are also blessed to have 5 parking spaces at the rear of the store. (if this is full we will gladly pay your parking – please call for details!)
We also have one of the nicest demonstration rooms in the south-east with some of the best, mind-blowing products available; always set-up so you can just pop in and see what the difference really is! We can also demonstrate anything you may have your heart set on, by arrangement, so why not call us to book an appointment?!

We aim to keep all of our lines in stock, but due to popularity of the products themselves and our price, we cannot guarantee availability all day, every day. So if you have you heart set on a particular product, give us a tinkle first so we can put one by. Saves a wasted trip! However if we don’t have the item in-store we have a very quick home delivery service available also.

An Installation service is also fully operational from this branch; whether it be a simple tuning of your new TV to a bespoke multi-room system with no cables on show!
We can accommodate for every possible need!

Feel free to pop in and check out our prices (which cant be topped – see our price promise) and we look forward to seeing you soon

Alex and Team

Where?

You will find us on the St Johns Road (TN4 9NT) opposite the Nat West bank on the way to Southborough. If you coming from the town centre you’ll find us just a stones throw away from the Mount Ephraim and Grosvenor Road round-about, on the right.
From Southborough (A26) we are just passed the Arriva Bus Depot on the Left a few doors past our friends at Sevenoaks.
From the M25 Follow the A21 through Sevenoaks Weald and Hildenborough and join the A26 before you reach Tonbridge.

If you are coming on foot from the town just follow the hill up from the entrance of Royal Victoria Place and stay on the right. We are about a 4 minute walk.
From the train station take a left as you exit onto Mount Pleasant Road and follow the hill straight up for about 10 minutes. (you can also hop on a number 7, 218 or 402 bus from outside the station)

Who?

Please find below an introduction to our friendly staff whom are always happy to go that extra mile to ensure your every need is met!

MEET THE TEAM

Alex, Store Manager
Alex is on a world tour with Richer Sounds, and has now returned to the store he most loves! From Maidstone to Sevenoaks (now closed) to Maidstone to Tunbridge Wells, then to Reigate and back again over the last 8 years, so his history gives him a wealth of knowledge, including train travel between Kent and Surrey! With many years of retail experience and outstanding customer service, Alex will be sure that your every need is reached. With a huge interest in hi-fi and pro-audio and great advice on choosing the right TV, he will hopefully have you leaving Richer Sounds with a huge smile on your face!
Danny, Deputy Manager
After travelling the globe for a year Danny has returned to the UK bringing international customer service skills back to his home town. He is now very settled with us and, like his travelling, will always goes the extra mile to ensure everyone is happy! With a huge passion for music, Danny has great skills in choosing the right system for every genre (including 2 step - unfortunately!) He is also a keen karaoke singer and will always sing on request! (Remember the customer is always right, so he can't refuse!)
Paul, Senior Sales Advisor
Paul loves his hi-fi but loves his home cinema more - if he doesn't know the answer to a question he'll find out and fast, as it "bugs him not knowing the answer". Pop in anytime for advice and a friendly chat.
Ronnie, Sales Advisor
Our newest full time member, fresh out of his school tie into our fetching attire, Ronnie is loving every minute and with his fresh mind is absorbing gross amounts of technical know-how. Don't be fooled by his youth, he brings a sparkle of fun to the shop and is keen to impress everyone he meets!
Tom, Sales Advisor
Between studying music production at college, Tom joins us a few days a week to keep his foot in the door under the music umbrella! His love for acoustic guitar music among other styles gives him a good insight to great sound. He is also one of the most thorough people I have ever met!
Malcolm, Sales Advisor
After living in the middle-east for over 12 years, it seems hard to shock this truly bubbly gentleman! Not even our amazing prices seem to phase him! As one of the newest members of the Tunbridge Wells Crew, he brings to the table years of wisdom and charm! He has found his feet now and every day brings the kind of enthusiasm that ensures you will leave the shop with either, some great advice, a fantastic new hi-fi, or even a new friend! (Aargh!)
Henry, Sales Advisor
It is a great pleasure to welcome this old goat back to the company! Henry was one of the team in our old Sevenoaks branch many moons ago. He has kept his foot firmly in the industry, so brings back a vast knowledge of AV know how. If you’re as excited as me to see him once again, please refrain from jumping on him, as he has a poorly back!!