Rich culture

Overview

Established in November 1978, until May 2019, Richer Sounds was 100% owned by Julian Richer, our Founder and MD.

On 10th May 2019 Julian passed 60% of his shares into an Employee Owned Trust, giving all employees an indirect stake in the business in perpetuity, as well as, quite separately, a £1000 celebratory bonus for every year they had worked (excl. board directors), the latter from his own pocket – a gift to his loyal team of an average of £8000 each, in total almost £4M.

Richer Sounds sells a range of hi-fi, home cinema and TV equipment and we are committed to giving you the best value for money and customer service that we possibly can
Who are we?
As an employee controlled trust, we’re a diverse, customer-orientated team, united by a passion for music and movies. Our stores contain a remarkable number of budding musicians, DJs, and film buffs, fanatical about great sound and vision. We recruit based on natural friendliness, rather than high-pressure sales skills. All our teams are audio-visual enthusiasts and experts (seriously – they train themselves on new products continuously). They’re here to find a perfect match to your needs and budget, big or small, and to think of the things you may have missed, enhancing your overall home entertainment experience.
Stacy, Senior Sales Advisor, Norwich store,
15th year of service
Anca, Senior Sales Advisor, Watford store,
11th year of service
Dave, Field Sales Advisor, Guildford store,
14th year of service
About US block
Our history
Julian began buying and selling hi-fi separates at school when he was 14. In 1978, aged 19, he opened his first shop on London Bridge Walk with the help of the late Vic Odden, a photography retailer. We now trade from 53 stores nationwide, online, and through our telesales and business to business departments. We may have started in budget hi-fi, but in more recent years we have also gained a significant reputation in TV, home cinema systems and premium audio.
Our History
Our History
We are a Which?
We’re incredibly delighted to have won the Which? Retailer of the Year Award for 2019.
We are a Which?
We're proud to hold the Fair Tax Mark for transparency over tax disclosures and the amount of tax paid.
We are a Which?
“Richer Sounds, the slightly maverick hi-fi retailer, donates a higher percentage of its profits (currently 15%) than any other privately-owned company.” - The Guardian
Zero Hours
We strongly believe in guaranteed working hours, and absolutely oppose evil zero-hour contracts (unless requested by the employee).
Living Wage
We are one of only a few retailers to be an accredited Living Wage employer, with no staff on zero hour contracts. We don’t punish sickness, unlike some less ethical organisations. If our colleagues are unwell, we encourage them to take time to recover.
EOA
We’re proud that our employees own a 60% share of Richer Sounds as part of an Employee Ownership Trust.
Carbon Neutral
We're committed to sustaining our environment for future generations and work with Carbon Footprint limited on clean energy projects.
ASB Help
To help victims of anti-social behaviour we established and fund ASB Help, a charity that provides support to thousands every month. www.asbhelp.co.uk
Acts 435
We founded Acts435, a charity that provides direct giving to those in need with 100% of donations going
to the recipient.
www.acts435.org.uk/give
We are a Which?
By Appointment to His Royal Highness The Prince of Wales Supplier Of Consumer Electronic Products Richer Sounds Ltd. London.
Richer Sounds is delighted to hold a Royal Warrant from The Prince of Wales.
Guiness
For over 25 years, Richer Sounds has been accredited with the highest sales per sq ft of any retailer in the world.
Slave-free
We hold a zero-tolerance approach to slavery and human trafficking.