Careers at Richer Sounds

Come and be a part of our team, where customers are at the heart of everything we do. We’re passionate about music and movies and believe in providing our customers with great value equipment, plus advice that makes their home entertainment come alive.

Our stores contain a remarkable number

Our stores contain a remarkable number of budding musicians, DJs, and film buffs, fanatical about great sound and vision. We recruit based on natural friendliness and honesty, rather than high-pressure sales skills.

Jules, Deputy Manager, City. 9th year of service.

We believe in maintaining a fun

We believe in maintaining a fun, equal opportunities working environment and want people on our team who enjoy working hard and playing hard, too.

Leon, Holborn. 13th year of service.

If you share

If you share our love for movies and music and want to join us, we’d love to meet you. As long as you’re keen, enthusiastic and eager to learn, we can usually teach you everything you’ll need to know about hi-fi, home cinema and TV technology.

Leon, Holborn. 13th year of service.

We firmly believe that happy staff = happy customers and are committed to providing our employees with secure, well-paid jobs in a stimulating, equal opportunity environment. We are proud to be one of very few retailers to be an accredited Living Wage employer and refuse to issue zero hour contracts to our valued colleagues.

Want to be a part of the Richer Sounds family?

Please send us your CV with a covering letter (including a daytime phone number) stating which of our stores or departments are of interest to: careers@richersounds.com

To view the currently available job vacancies at Richer Sounds, please click here.

Latest Vacancies at Richer Sounds

  • London Southgate - Posted 2017-04-05
  • Sales Colleague - Full Time 1 Position available
  • Sheffield - Posted 2017-04-05
  • Sales Colleague - Full Time 1 Position available
  • Eton - Posted 2017-03-30
  • Sales Colleague - Full Time 1 Position available
  • Bournemouth - Posted 2017-03-10
  • Sales Colleague - Full Time 1 Position available
  • Nottingham - Posted 2017-03-10
  • Sales Colleague - Full Time 1 Position available
  • London Kingston - Posted 2017-02-14
  • Sales Colleague - Full Time 1 Position available
  • London Bromley - Posted 2016-12-30
  • Sales Colleague - Full Time 1 Position available
  • Newcastle - Posted 2016-05-27
  • Sales Colleague - Full Time 1 Position available

What you can expect from us

At Richer Sounds, we make sure that we provide our teams with the knowledge and skills to be able to help our customers, but that's only half of the story. We make sure our colleagues are healthy and relaxed, too. Read to find out more.

The basics

The basics

As well as a competitive salary, all Richer Sounds employees start with access to a comprehensive set of benefits. These include rewards for excellent customer service, contributions to our suggestions scheme, lunch allowance, life assurance and disability cover.

Ben,
Manager, Birmingham store.
10th year of service.

Wellbeing

Wellbeing

Richer Sounds believes that health is wealth and offers its colleagues a number of benefits designed to promote wellbeing. Amongst these are subsidised gym membership, a ‘giving up’ incentive for smokers, contributions towards shoulder and back massages, chiropody sessions and subsidised dental cover.

We also take part in the government’s Cycle to Work scheme. We appreciate the value of a break and encourage all our colleagues to take their holidays. To help everyone to do this, we have six holiday homes around the UK (plus one in Amsterdam!) for colleagues to use.

Chris,
Deputy Manager, Leeds store.
12th year of service.

Training

Training

If you’re not in the know about the latest in home entertainment technology, don’t worry! Friendliness, honesty, enthusiasm, common sense and passion for music/movies is much more important to us – everything else can be taught. We offer a comprehensive training program on the products we sell. Our training modules cover everything you need to know about our products, assisting customers and progression through to Store Manager status.

Howie,
Manager, Preston store.
10th year of service.

Perks

Perks

Every colleague gets their Birthday (or next working day) as an extra day’s holiday. Richer Sounds operates one of the country’s most recognised suggestion schemes, and actively encourages colleagues to submit ideas on how to improve the company. The vast majority of suggestions are financially rewarded. We also contribute towards driving lessons if you haven’t passed your test and after you’ve been with us for a while, you’ll be eligible for colleague discounts on the products we sell. There are plenty of perks to working at Richer Sounds, these are just a small selection.

Dawn,
Deputy Manager, Lichfield store.
5th year of service.

Fun

Fun

As well as working hard, we believe in playing hard so our company provides a range of benefits designed to make sure that you and your team get maximum enjoyment while working for us. Amongst some of the things Richer Sounds provides are: the use of the Richer Sounds Bentley, complete with the number plate ‘Lun1e’ for the top performing store of the month, a contribution towards a store or department night out every month, and we even operate a ‘bring your pet to work’ scheme.

Tayla,
Manager, Guildford store.
2nd year of service.

What it's like to work for Richer Sounds

Our credentials

Which Recommended Provider 2016

Which Recommended Provider 2017

Judged against leading retail stores in the country, we are proud to be a Which? Recommended Electrical High Street Retailer for 2017. We try our best to ensure that service and value for our customers is at the heart of everything we do. According to the Guinness Book of Records for over 20 years, Richer Sounds has the highest sales per sq ft of any retailer in the world.

Royal Warrant holders

Royal Warrant holders

Richer Sounds has held a Royal Warrant from His Royal Highness, The Prince of Wales since 2011.

A Royal Warrant of Appointment is a mark of recognition of those who have supplied goods or services to the Households of HM The Queen, HRH The Duke of Edinburgh or HRH The Prince of Wales for at least five years, and who have an ongoing trading arrangement.

Living Wage accredited employer

Living Wage accredited employer

We firmly believe that happy staff = happy customers and are committed to providing our employees with secure, well-paid jobs in a stimulating, equal opportunity environment. We are proud to be one of very few retailers to be an accredited Living Wage employer and refuse to issue zero hour contracts to our valued colleagues.

Percentage of Managers, Deputy Managers and Directors recruited internally – 97%

Percentage of Managers, Deputy Managers and Directors recruited internally – 97%

At Richer Sounds, we believe it’s critical that Managers, Deputy Managers and Directors understand the challenges faced by our store colleagues, so we tend to promote from within. This means that every trainee we employ has the chance to work their way up in the company to management and beyond.

Number of 4+ year club employees – 310 out of 535 staff in total

Number of 4+ year club employees – 310 out of 535 staff in total

We believe that a happy member of staff is committed and loyal. We’re delighted that the number of employees who qualify to come to our annual 4+ Year Club outing is well over half of the company. We like to reward those that have been with us for a number of years by taking them somewhere nice each year for a couple of days to say ‘thanks’.

1739 staff suggestions were received in 2015

1739 staff suggestions were received in 2015

Richer Sounds runs one of the most successful active suggestion schemes in the country. Our Founder and MD, Julian Richer, maintains that those that deal with customers directly have the best insight into how to make the customer experience better.

Training hours completed in 2015 – 12,228

Training hours completed in 2015 – 12,228

We open at 12 noon during the week. This allows our teams to research, test, watch and listen to new products between 9am and midday every weekday. This means that they can often give personal experience of the equipment we sell.