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Rated Excellent

Welcome to Richer Sounds Telesales

Phil,

Telesales Manager

19th Year of Service

John,

Senior Sales Advisor

18th Year of Service

Bernie,

Senior Sales Advisor

18th Year of Service

Stephen,

Senior Sales Advisor

17th Year of Service

James,

Senior Sales Advisor

15th Year of Service

Sean,

Senior Sales Advisor

14th Year of Service

Dave,

Senior Sales Advisor

14th Year of Service

Ash,

Senior Sales Advisor

11th Year of Service

Rob,

Senior Sales Advisor

11th Year of Service

Garrret,

Senior Sales Advisor

9th Year of Service

CJ,

Senior Sales Advisor

9th Year of Service

Joseph,

Senior Sales Advisor

9th Year of Service

Timothy,

Senior Sales Advisor

8th Year of Service

Rehan,

Senior Sales Advisor

7th Year of Service

Jeff,

Senior Sales Advisor

6th Year of Service

Felix,

Senior Sales Advisor

5th Year of Service

Maxim,

Senior Sales Advisor

4th Year of Service

Matt,

Web Sales Advisor

8th Year of Service

Vik,

Web Sales Advisor

5th Year of Service

Phil

Telesales Manager

I've been with Richer Sounds since my late teens, and in that time I've built up a wealth of knowledge of all things Audio-Visual. Whether you need advice on Hi-Fi, Home Cinema, TV, Wireless Streaming or are looking for a full installation I can build you your dream system.

In my spare time I am usually found DJing at very loud volumes, running marathons, playing and watching football, or eating burgers.

John

Senior Sales Advisor

I've been with Richer Sounds for many years and in my time here I have worked in various stores across the Manchester area, so I am well versed especially in traditional Hi-Fi which is my big passion!

That isn't were my knowledge ends though so whatever you are looking to purchase for home delivery whether it be a wireless speaker dock, OLED TV, Blu Ray player or AV receiver please give me a call and I will be happy to help.

Bernie

Senior Sales Advisor

I've always enjoyed listening to music and experimenting with hi-fi since I was very young. Over the years this has extended to AV and Surround Sound systems too. These years of tinkering have filled me with knowledge and passion.

I'm always very happy to help put a system together regardless of your taste in music or films.

Stephen

Senior Sales Advisor

I love my music and I'm a particular fan of Bob Dylan. If you bring him up when we're talking, don't be surprised if I keep you here for a few hours!

With Claret and Blue running through my veins, I'm passionate about sport too.

So whether you want to hear an answer blowing in the wind or the roar at Villa Park, I'll find a system that cuts the mustard.

James

Senior Sales Advisor

Hi, I'm James. If you're visiting Edinburgh and think I look familiar, it may be because I was the deputy manager in Chester before moving to York then on to Edinburgh.

I'm the store's resident stargazer and physicist but when I'm not staring into space I'm a true music enthusiast playing pretty much any instrument under the sun! So if you're into your technology or just plain music quality, I'm the man to talk to.

Sean

Senior Sales Advisor

I'm a black belt in all things audio-visual, from set-top boxes to 4K and Blu-ray. I was previously an installer in our stores, so I know our products inside out.

I’m a huge sports fan, so give me a call to find out which TV will give the best picture, just don’t ask me about the weekends results!

Dave

Senior Sales Advisor

I’m perfectly placed to give you the best advice on how to put together a system that will bring both music and movies to life in your home or workplace. On an unrelated note, I happen to have a great singing voice so if you’re lucky I might even sing for you.

Ash

Senior Sales Advisor

Outside of work I burn up a lot of my spare time computer gaming and like to get the best experience out of it by feeding it through a top-quality setup.

So if you're unsure about just how good gaming from a PC, Xbox or PlayStation can be, both in terms of the best sound or correct TV screen for the job, call me for a chat.

Rob

Senior Sales Advisor

After my family (as my wife would agree!), music is my main passion. We have a fantastic entertainment set-up at home which puts smiles on all our faces. Helping others to choose their own set-up also makes me very happy.

Garrret

Senior Sales Advisor

After gaining a degree in photography, I have come to Richer Sounds already armed with a passion and eye for visual excellence. Thanks to my background, I always look for high quality images, but I soon learnt that audio is just as important to really get the best out of your favourite TV shows, films and games.

CJ

Senior Sales Advisor

As an avid hi-fi listener and gaming enthusiast, I’m well placed to discuss both your audio and visual queries. I’ve gained nearly 5 years’ experience in our busy Plymouth store, so why not give me a call? If I’m not enjoying my other great love of fishing, I’ll be here most days with my friendly northern charm!

Joseph

Senior Sales Advisor

As an avid gamer, movie watcher and hi-fi enthusiast, I can definitely find a system to fit your every need. From a DAC to improve sound or finding the right complete hi-fi for you, I'm the guy.

As the resident Arsenal fan, I watch a lot of football, and I can definitely help you pick the right screen for the big games so you don't miss out! Call me for a chat and I'll be happy to help.

Timothy

Senior Sales Advisor

As a music graduate, music is a large part of my life and always has been. Not only this but I have grown up with hi-fi and appreciate how important it is to have the perfect set-up to listen to your music through. Being a lover of video games as well I can help you find the correct TV, headphones or audio system to enhance your gaming experience, whether you be a gamer on PC or consoles!

Rehan

Senior Sales Advisor

I've always been a lover of the latest tech and I love getting the most out of my music in every way possible - be it quality headphones or a thumping hi-fi separates system.

You can trust me to help you find the perfect solution to your every need for experiencing the best from your music and movies. So if you're after the latest and greatest tech, call me today and I'll help you to find what's right for you.

Jeff

Senior Sales Advisor

Hi, I'm Jeff. Before joining Richer Sounds, I was at film school making documentaries. I love cinema and surround sound, and I spend a lot of my time in our demo room listening to the latest products.

Felix

Senior Sales Advisor

I'm fun-loving and friendly, with a true passion for technology and impressive experience in high-end retail. I love learning and sharing my knowledge, while delivering excellent customer satisfaction. With both advanced music production and sound engineering qualifications, it's no surprise I feel like a kid in a candy shop working for Richer Sounds.

Maxim

Senior Sales Advisor

Having studied music technology in university, I love working at Richer Sounds as it keeps me up to date with all the latest tech, which ensures that I’m able to find the perfect system for you. Call me if you want to get the most from your music collection!

Matt

Web Sales Advisor

I am the resident gamer of the group! Whether it be Counterstrike or even Guitar Hero if you have a problem with your console or gaming equipment I can help.

I'm also keen musician along with being an ardent F1 fan and to my colleague Mark's joy I also love the music of the 80's (despite being born much later!) a battle for control of our office radio has now commenced and is being fought bitterly, I still hope to come out on top!

Vik

Web Sales Advisor

This is my 2nd stint with Richer Sounds after a 10 year hiatus. My passion was and still is the progressive technology in TV’s. Watching movies on a nice OLED TV is the perfect way to unwind and I love to keep myself up to date with all the latest news in the TV and Hifi world.

About Us

Unlike some of our competitors, who are taking over an hour to answer the phones, our current average waiting time is under 2 minutes.

Now you can have the UK's best prices from the comfort of your own home! Whether your query is regarding the newest smart TVs or classic hi-fi separates, help is just a call or click away!

But we don't just offer the best prices on a huge range of products - we can also set up finance plans and arrange gift vouchers. Spoilt for choice? Our team can happily answer any questions you might have. For expert advice and NEXT DAY DELIVERY* call us now! (*see our delivery page for T&Cs.)

If you'd like delivery to Northern Ireland or the Republic of Ireland, please call our Belfast branch on 0333 900 0070 [NI] or 0044 333 900 0070 [ROI].

Our Telesales team do the same intensive product training as our in-store teams, so you can be sure you’re getting the same friendly and knowledgeable Richer Sounds advice.

Tel: 0333 900 0093

03 numbers aren’t premium rate 03 NUMBERS ARE NOT PREMIUM RATE NUMBERS!03 numbers connect you directly to the store or department you call, and are charged at the same rate as you are charged for numbers starting in 01 and 02.03 numbers are included in all bundle rates for mobile phones and landlines.

Monday10:00 - 18:00

Tuesday10:00 - 18:00

Wednesday10:00 - 18:00

Thursday10:00 - 18:00

Friday10:00 - 18:00

Saturday10:00 - 17:00

Sunday12:00 - 16:00

We accept:

Our Services

Free Delivery On The Vast Majority Of Our Products

Lowest Price Guaranteed

Lowest Price Guaranteed

Lowest Price Guaranteed

Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.

Find out more here

The VIP Club

The VIP Club

Join free today and receive fantastic privileges. Find out more and join here.

Expert service - by phone

Expert service - by phone

The Telesales team is assembled from store veterans, eager to answer your product queries. We all receive the same extensive training as the friendly faces in our branches, so rest assured you'll get all the info you need. Call us today!

Finance available

Finance

Finance available

If you’re looking for a way to spread the cost of your new system or television, finance options are available. Please give us a call for full options.

Free delivery on orders over £50

Free delivery on orders over £50

Free delivery is available to the UK Mainland.

We can also arrange for next day or Saturday deliveries, or to British or Channel Islands. Just call us for a quote. Click here for more details.

Need help setting up?

Need help setting up?

If you need assistance with installing your equipment, but can't easily get to one of our stores, we're more than happy to arrange this for you over the phone.

Click here to see what we can do for you.

Gift vouchers

Gift vouchers

Gift vouchers are available from all our stores, but we can also offer them for purchase over the phone. Simply give us a bell.

Request a callback

request a call back

Request a callback

In a hurry and need us to call you back? Not a problem! Or perhaps a sudden question has come to mind out of hours. We can get back to you by phone or email.

Click here to fill in the form.

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