We pride ourselves on our
expert knowledge

Expert Advice Expert Advice

Throughout the company you’ll find we employ a remarkable number of budding musicians, DJs and film buffs. They all share a common love for everything sound and vision, and are chosen for their expertise, enthusiasm, and passion for music and movies - not for any fancy sales patter.

From the very start of their career with Richer Sounds (and every day after that) our team gets hands-on with the latest equipment. For us, this technology is more than the sum of its parts – it can bring hours of joy and entertainment! And we want to make this thrill as easy as possible for you to achieve.

From day one all new team members attend daily equipment briefings with their colleagues. Here they learn the building blocks that will blossom into their expert knowledge. They are then fully immersed in all the latest and greatest technology, which is as much fun as it sounds!

Give us a call and let’s talk about what some of this great equipment can do for you!

Doing things a bit differently

Our staff receive in-depth training on new products on a daily basis. We spend many hours per week learning about everything we offer. This gives us up-to-date knowledge on the latest cutting-edge developments in the world of TV, home cinema and hi-fi, which we can pass on to you.

To give you the best service possible, our in-store teams are happily working from home to help you with technical advice and info on stock availability. They can also process sales and arrange delivery from our warehouse.

So, please give us a call!

Doing things a bit differently

Training from those in the know

Training from those in the know

Our stores regularly receive online training sessions from other experts in the business too. We call these ‘coffee mornings’, where we invite manufacturers to host training talks. We have had talks from everyone, such as TV giants Sony, Panasonic, Samsung and LG, to companies specialising in more niche products, such as complete-home installation and distribution networks.

We even have sessions with companies specialising in equipment for professional environments and PA systems, meaning that no-matter what your requirements may be, we’re in the best position to help.

Call to chat to one of our friendly experts today.

Technology that works for you

With the ever-changing world of technology, we always like to be ahead of the curve. That’s why we all complete weekly training in Smart home and installations. This involves everything from Google Home and Alexa, to learning about the recent developments in Smart home infrastructures, and complete home automation. To find out more about the exciting world of Smart home, click here.

Your local store or our national Telesales team is waiting to take your call to discuss how to make your home Smart.

Technology that works for you

Online training

We attend online training sessions held by our brand partners. This includes attending online seminars, where we learn in-depth info on new products and get familiar with the tech, directly from the people that make the kit we sell.

No matter what you need, we’re on hand to make sure you get the very best advice.

Our in-store experts are happily working from home to take your calls 10am-5pm Mon-Sat, 12pm-4pm Sun, so head over to our store finder page for details of your local Richer Sounds.

Alternatively, give our friendly and expert Telesales team a call on 0333 900 0093.
Now with extended opening times – 9am-6pm Mon-Fri, 10am-5pm Sat & 12pm-4pm Sun.