Products must be brand new, with a similar guarantee and in stock
Click here to find your local store details.
Find Your Local Branch & Check Stock Availability
To check stock availability, make a no obligation reservation, or for technical help, please contact your local store directly.
Find your local store
Frequently Asked Questions
We may be able to save you time with our FAQ page, dedicated to answering your most commonly asked questions.
View FAQs here
We’re here for you in the unlikely event things go wrong…
TVs over 39":
If you have a problem with your TV over 39", please contact our Customer Service team on 0333 900 0094 and we’ll put you in touch with the right people to talk it through and if necessary, arrange a repair.
All other products:
Your first step should be to call your local branch for advice as we are often able to save you an unnecessary journey.Your local branch will then advise the best course of action should a repair be needed.
Want an update on an existing repair?
We will be in touch as soon as your repair is complete. Please allow at least 14 days before contacting us for an update. If you would like an update after 14 days has passed, please give your local branch a call between Monday and Friday, or email firstname.lastname@example.org, where we will be more than happy to provide a progress update.
If you've seen a cheaper price, let us know, and we'll happily beat that price by up to £100 – even up to 7 days after purchase!
To take advantage of our Price Beat policy, simply visit or call your local store or give our Telesales team a ring!
You can find your local branch using our store finder.
Contact Our Customer Service Team
Our team is here to help with any issues that you have not been able to resolve at branch level.
Please note, our Customer Service team can't check branch stock information. To check stock availability please call or pop into your local store.
Just call us on 0333 900 0094
Meet the team here
For Telesales Enquiries
To place an order, please contact our Telesales team, who will be more than happy to help!
Just call us on 0333 900 0093
Meet the team here
Contact Us Form
Contact a department via email by going to the contact form page
Go to contact forms
Company Registration Info
Registered in England No. 1402643
VAT no. GB237678131
Manufacturer Contact Details
Write To Our Founder Personally By Post
If you feel any issues have not been resolved to your satisfaction, please write to our Founder & MD who will try and help:
Richer Sounds Ltd.,