Welcome to Richer Sounds Customer Service

Welcome to Richer Sounds Customer Services

How can we help?
To help you speak with the best person for your query, please take a look at the below list:

Our Central Customer Service team can help you with:
• If you have a faulty TV (39” and above), or if you would like an update on an existing TV repair.
• Any query that the team in your local store cannot or have not been able to resolve at branch level.

For all other queries, please give the friendly team in your local branch a call (or feel free to pop in to see them!).
Your local branch can help you with:
• Sales and product advice.
• Stock availability and reservations.
• Technical help & repairs on faulty products.
• Price Beats.
• And much more!

You can find contact and location details for your nearest store using our store finder.

So, whatever your needs, give us a call – we’re not happy until you’re happy.

Contact us:
Tel - 0333-900-0094
Whatsapp - 07800 009 672

Contact us:

Tel: 0333 900 0094

03 numbers aren’t premium rate! 03 NUMBERS ARE NOT PREMIUM RATE NUMBERS!

03 numbers connect you directly to the store or department you call, and are charged at the same rate as you are charged for numbers starting in 01 and 02.
03 numbers are included in all bundle rates for mobile phones and landlines.

03 NUMBERS ARE NOT PREMIUM RATE NUMBERS!

03 numbers connect you directly to the store or department you call, and are charged at the same rate as you are charged for numbers starting in 01 and 02.

03 numbers are included in all bundle rates for mobile phones and landlines.

FAQs

We may be able to save your time with our FAQ page, dedicated to answering your most commonly asked questions.

FAQs

We are open:

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 12:00 - 17:00
Thursday 10:00 - 17:00
Friday 10:00 - 17:00
Saturday 10:00 - 17:00
Sunday CLOSED

For our VIP Club members, we're also open 8am-8pm Monday to Friday by appointment for demonstrations and for the collection of major purchases.

Not the store you were looking for?

Store services

Here to help We're here to help

If you feel you have any issues that cannot or have not been resolved to your satisfaction at branch level, please contact us as soon as possible and we'll do everything we can to assist.

got a question Got a question

If you've got a question you need answering and aren't sure where to start just give us a call. We'll let you know, find out for you, or put you in touch with someone who can.

Lowest prices guaranteed

We guarantee to be the cheapest! Price Beat is even valid for 7 days after purchase! Products must be brand new, boxed, carry a comparable guarantee and be in stock at time of purchase.

Click here for more details.
Need help setting up ?

If you need assistance with installing your equipment we can put you in touch with our Telesales department who will be more than happy to arrange this for you over the phone.

You can call them directly on 0333 900 0093.

Welcome to Richer Sounds Customer Services

How can we help?
To help you speak with the best person for your query, please take a look at the below list:

Our Central Customer Service team can help you with:
• If you have a faulty TV (39” and above), or if you would like an update on an existing TV repair.
• Any query that the team in your local store cannot or have not been able to resolve at branch level.

For all other queries, please give the friendly team in your local branch a call (or feel free to pop in to see them!).
Your local branch can help you with:
• Sales and product advice.
• Stock availability and reservations.
• Technical help & repairs on faulty products.
• Price Beats.
• And much more!

You can find contact and location details for your nearest store using our store finder.

So, whatever your needs, give us a call – we’re not happy until you’re happy.

Contact us:
Tel - 0333-900-0094
Whatsapp - 07800 009 672

Stephen, Customer Service Manager, 16th Year of Service

Meet the team

Find out more about the team below. We have a wide range of expertise and interests to help guide your purchases.

Stephen,
Customer Service Manager.
16th Year of Service

Tom,
Social Media Manager.
13th Year of Service

Paddy,
Supervisor.
9th Year of Service

Mark,
Assistant.
21st Year of Service

Danny,
Assistant.
9th Year of Service

Kirt,
Assistant.
8th Year of Service

Andrew,
Assistant.
5th Year of Service

Billy,
Assistant.
4th Year of Service

Ricky,
Assistant.
3rd Year of Service

Paul,
Assistant.
2nd Year of Service

Shane,
Assistant.
4th Year of Service

Not the store you were looking for?

Store finder

Parking instructions:

email-persom-img

Don’t forget, we pay your parking!

Applicable for all genuine customers for the duration of your visit.

Store services

Here to help We're here to help

If you feel you have any issues that cannot or have not been resolved to your satisfaction at branch level, please contact us as soon as possible and we'll do everything we can to assist.

got a question Got a question

If you've got a question you need answering and aren't sure where to start just give us a call. We'll let you know, find out for you, or put you in touch with someone who can.

Lowest prices guaranteed

We guarantee to be the cheapest! Price Beat is even valid for 7 days after purchase! Products must be brand new, boxed, carry a comparable guarantee and be in stock at time of purchase.

Click here for more details.
Need help setting up ?

If you need assistance with installing your equipment we can put you in touch with our Telesales department who will be more than happy to arrange this for you over the phone.

You can call them directly on 0333 900 0093.

Customer letters