Store View

Welcome to Richer Sounds Customer Services

We are a small but specialised team that's here to help you with any issues you've been unable to resolve at your local branch.

Not only that, but we can arrange call-backs, give updates on your repair, and chase deliveries for you. You can be assured that your enquiry will be dealt with by a friendly and experienced colleague who will help you every step of the way (with the possible exception of Shane, but only because he's a dog).

Whatever your needs, give us a call - we're not happy until you're happy!

Contact us:

Tel: 0333 900 0094

03 numbers aren’t premium rate! 03 NUMBERS ARE NOT PREMIUM RATE NUMBERS!

03 numbers connect you directly to the store or department you call, and are charged at the same rate as you are charged for numbers starting in 01 and 02.
03 numbers are included in all bundle rates for mobile phones and landlines

03 NUMBERS ARE NOT PREMIUM RATE NUMBERS!

03 numbers connect you directly to the store or department you call, and are charged at the same rate as you are charged for numbers starting in 01 and 02.

03 numbers are included in all bundle rates for mobile phones and landlines.

FAQs

We may be able to save your time with our FAQ page, dedicated to answering your most commonly asked questions.

FAQs

We are open:

Monday 10:00 - 17:00
Tuesday 10:00 - 17:00
Wednesday 12:00 - 17:00
Thursday 10:00 - 17:00
Friday 10:00 - 17:00
Saturday 10:00 - 17:00
Sunday CLOSED

We’re now also open 8am-8pm Monday to Friday by appointment for demonstrations and for the collection of major purchases.

Not the store you were looking for?

Our store

We are a small but specialised team that's here to help you with any issues you've been unable to resolve at your local branch.

Not only that, but we can arrange call-backs, give updates on your repair, and chase deliveries for you. You can be assured that your enquiry will be dealt with by a friendly and experienced colleague who will help you every step of the way (with the possible exception of Shane, but only because he's a dog).

Whatever your needs, give us a call - we're not happy until you're happy!

Peter, Store Manager. 5th year of service

Store services

Here to help We're here to help

If you feel you have any issues that cannot or have not been resolved to your satisfaction at branch level, please contact us as soon as possible and we'll do everything we can to assist.

got a question Got a question

If you've got a question you need answering and aren't sure where to start just give us a call. We'll let you know, find out for you, or put you in touch with someone who can.

Lowest prices guaranteed

We guarantee to be the cheapest! Price Beat is even valid for 7 days after purchase! Products must be brand new, boxed, carry a comparable guarantee and be in stock at time of purchase.

Click here for more details.
Need help setting up ?

If you need assistance with installing your equipment we can put you in touch with our Telesales department who will be more than happy to arrange this for you over the phone.

You can call them directly on 0333 900 0093.

Welcome to Richer Sounds Customer Services

We are a small but specialised team that's here to help you with any issues you've been unable to resolve at your local branch.

Not only that, but we can arrange call-backs, give updates on your repair, and chase deliveries for you. You can be assured that your enquiry will be dealt with by a friendly and experienced colleague who will help you every step of the way (with the possible exception of Shane, but only because he's a dog).

Whatever your needs, give us a call - we're not happy until you're happy!

Stephen, Customer Service Manager,

Meet the team

Find out more about the team below. We have a wide range of expertise and interests to help guide your purchases.

Stephen,
Customer Service Manager.
13 Years of Service

Tom,
Social Media Manager.
10 Years of Service

Paddy,
Supervisor.
6 Years of Service

Mark,
Assistant.
18 Years of Service

Danny,
Assistant.
7 Years of Service

Nick,
Assistant.
5 Years of Service

Billy,
Assistant.
1 Years of Service

Jamie,
Assistant.
1 Years of Service

Adam,
Assistant.
7 Months of Service

Ricky,
Assistant.
4 Months of Service

Shane,
Assistant.
1 Years of Service

Not the store you were looking for?

Store finder

Parking instructions:

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Don’t forget, we pay your parking!

Applicable for all genuine customers for the duration of your visit.

Store services

Here to help We're here to help

If you feel you have any issues that cannot or have not been resolved to your satisfaction at branch level, please contact us as soon as possible and we'll do everything we can to assist.

got a question Got a question

If you've got a question you need answering and aren't sure where to start just give us a call. We'll let you know, find out for you, or put you in touch with someone who can.

Lowest prices guaranteed

We guarantee to be the cheapest! Price Beat is even valid for 7 days after purchase! Products must be brand new, boxed, carry a comparable guarantee and be in stock at time of purchase.

Click here for more details.
Need help setting up ?

If you need assistance with installing your equipment we can put you in touch with our Telesales department who will be more than happy to arrange this for you over the phone.

You can call them directly on 0333 900 0093.

Customer letters