Welcome to Richer Sounds Customer Services

About Us

How can we help?

To help you speak with the best person for your query, please take a look at the below list:

Our Central Customer Service team can help you with:

• If you have a faulty TV (40” and above), or if you would like an update on an existing TV repair.

• Any query that the team in your local store cannot or have not been able to resolve at branch level.

If your enquiry relates to repairs please click here for our online booking form. For all other queries, please give the friendly team in your local branch a call. You can find contact and location details for your nearest store using our store finder.

Your local branch can help you with:

• Sales and product advice.

• Stock availability and reservations.

• Technical help & repairs on faulty products.

• Price Beats.

• And much more!

So, whatever your needs, give us a call – we’re not happy until you’re happy.

Tel: 0333 900 0094

03 numbers aren’t premium rate!

FAQs

We may be able to save you time with our FAQ page, dedicated to answering your most commonly asked questions.

We are open

Monday10:00 - 17:00

Tuesday10:00 - 17:00

Wednesday10:00 - 17:00

Thursday10:00 - 17:00

Friday10:00 - 17:00

Saturday10:00 - 17:00

SundayClosed

Please note: Customer Service can't answer stock enquiries. For friendly, expert stock advice our stores are here for you 7 days a week by phone, to provide our expert advice, take your orders and arrange home delivery from our warehouse, or call our Telesales team on 0333 900 0093.

Find your local store here >

Find your local store here >

Our Services

Free Delivery On The Vast Majority Of Our Products

Lowest Price Guaranteed

Lowest Price Guaranteed

Lowest Price Guaranteed

Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.

Find out more here

Need help setting up?

Need help setting up?

If you need assistance with installing your equipment, but can't easily get to one of our stores, we're more than happy to arrange this for you over the phone.

Click here to see what we can do for you.

We're here to help

We're here to help

If you feel you have any issues that cannot or have not been resolved to your satisfaction at branch level, please contact us as soon as possible and we'll do everything we can to assist.

Got a question?

got a question

Got a question?

If you've got a question you need answering and aren't sure where to start just give us a call. We'll let you know, find out for you, or put you in touch with someone who can.

Installation gallery and brochures

Customer reviews & letters