We’re sorry that Creation Finance hasn’t accepted your application.

If you would like to use an alternative method of payment, please re-add your chosen item(s) to your basket and follow the checkout procedure. Alternatively, you can call our telesales team on 0333 900 0093, and they can happily process your order for you. Their opening hours are here.

If you would like to discuss your application with Creation Finance, the Customer Queries number is 0371 402 8905*.
Opening times are Monday – Friday 08.30 – 17.30, Saturday 08.30 – 17.00 and closed on Sundays.

*Calls may be recorded. Calls are charged at basic rate. The number provided may be included as part of any inclusive call minutes provided by your phone operator. Outside of these hours, you will be able to use Creation Finance’s automated services to make payments or access account information.