Welcome to Richer Sounds York
Dylan,
Store Manager,
16th Year of Service
Dylan,
Store Manager
16th Year of Service
Gavin,
Deputy Manager
10th Year of Service
Kevin,
Field Sales Manager
9th Year of Service
Arron,
Senior Sales Advisor
5th Year of Service
Tom,
Senior Sales Advisor
3rd Year of Service
Marc,
Sales Advisor
1st Year of Service
We're here for you 7 days a week. Please see our opening times and phone availability
Monday12:00 - 17:00
Phones answered from 09:00 - 18:00
Tuesday12:00 - 17:00
Phones answered from 09:00 - 18:00
Wednesday12:00 - 17:00
Phones answered from 09:00 - 18:00
Thursday12:00 - 17:00
Phones answered from 09:00 - 18:00
Friday12:00 - 17:00
Phones answered from 09:00 - 18:00
Saturday10:00 - 17:00
Phones answered from 09:00 - 17:00
Sunday12:00 - 16:00
Phones answered from 11:00 - 16:00
12 St. Sampsons Square YO1 8RN
Tel: 0333 900 0084
03 numbers aren’t premium rate 03 NUMBERS ARE NOT PREMIUM RATE NUMBERS!03 numbers connect you directly to the store or department you call, and are charged at the same rate as you are charged for numbers starting in 01 and 02.03 numbers are included in all bundle rates for mobile phones and landlines.
We will happily pay your parking for the first hour, simply mention in store. (Applicable for all genuine customers for the duration of your visit.)
We also offer a FREE delivery service on the vast majority of our products (see our delivery page for Ts&Cs).
We're here for you 7 DAYS A WEEK!
To provide our specialist knowledge and lowest prices, guaranteed.
If you can’t make it during our opening hours, we’ll be as flexible as possible.
Please give us a call and we’ll try to arrange a time that suits outside our usual opening times, ie between 8am - 8pm Monday to Saturday. This will eliminate the need for queuing outside the store.
Our colleagues have voted to keep precautionary measures via a company-wide survey and we've listened to them. They will still wear masks for your protection, we would prefer if you did too (unless you're exempt). We will also still observe social distancing for your safety and ours.
We believe it's the right thing to do to make your visit as safe and hassle-free as possible.
The highest possible health standards will be maintained by limiting the number of shoppers in the store and by cleaning regularly (we have small stores, not huge sheds so this is easy for us to do). We also have hand sanitiser stations on our shop floors and Experience rooms.
As far as we know, Richer Sounds is the only major electronics retailer offering a one-to-one appointment service - we want to make sure we deliver a better, safer shopping experience for our customers, which has always been our priority.
In the meantime, I’d like to wish you, your friends and family well, and hope you’re keeping safe.
We look forward to seeing you soon.
Custom Installation
Want to take your experience to the next level, but are unsure where to start? Our bespoke installations will turn your dreams into state-of-the-art reality.
Contact us to book an obligation-free consultation with one of our in-store experts. Find out more here
Clearance Items In-Store Now!
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Bowers & Wilkins PI5 (Charcoal)
In Ear Mic Noise Cancelling Wireless Bluetooth Headphones- 4.5/20 hours (Earbuds/Case) battery life
- Microphone / Hands Free
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Store Services
Buy By Phone
Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock.
Free Consultation
Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here.
Custom Installation
Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Lowest Price Guaranteed
Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Clearance
Clearance
We have clearance items galore, with home delivery available on the vast majority of lines: ex-display, discontinued, and ex-service products - all tested and fully guaranteed for 12 months. Condition & accessories may vary, call for details.
View our Clearance bargains here.
The VIP Club
Buy Now Pay Later
Buy Now Pay Later
Pay the balance in full before the end of the period and there's no interest to pay whatsoever! Subject to application, financial circumstances and borrowing history. Ts&Cs apply. 19.9% APR representative.
Find out more here.
Repair Service
Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here.
About Us - York store
We've got all the latest home entertainment tech on display and we'll offer you the lowest prices guaranteed with our Price Beat policy (although some Ts&Cs apply). Our greatest asset though is our desire to give you the best possible service, both before and after purchase. We can even book video and in-store appointments outside our usual opening times for our VIPs.
We'll give you unbiased, expert advice, borne out of many years of experience and considerable training, to help you make a decision. We'll set up your choice of equipment in our Experience room so you can test it thoroughly before buying. We'll do a free consultation to see what would work best for you, in person or by video call. We'll carry your kit to your car, or arrange one of our quick and easy delivery options. And we'll cover you for six years with our great-value guarantees.
Come and book your appointment today!
Parking Instructions
The town centre including St. Sampson’s Square is pedestrianised between 10:30am and 8pm every day. During these hours we offer a porter service to help you get your purchases back to any of the local car parks. You can also drive up to the store to collect your purchases before 10:30am. Please ask a colleague for more information.
There are plenty of car parks to choose from in the town center. One of the nearest to us is Piccadilly car park which is located on Piccadilly (Postcode YO1 9NX). The council car park (nearest to the store) is the last one on the left (part of Fenwicks) and is just a short walk to the store. There is also on-street pay and display parking on Piccadilly. Alternatively, the Shambles car park (YO1 7PA) is also only a short walk to the store. We offer a porter service to both of these car parks.
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
Delivery:Same day local delivery available on all stock items and free delivery from our warehouse on almost everything else!
FREE PORTER SERVICE Don't worry about getting your new purchases back to your car. Park up, pop in and have a demo, we offer a free porter service to all local car parks
