I have always been interested in music and film, and have a massive enthusiasm for all the products we sell, from speakers to TVs to wireless streaming. The most important thing for me is that customers leave the store having received exactly the right product for them and memorable, refreshing customer service.

Dean, Store Manager

Dean,
Store Manager.
13th Year of Service

I'm a keen guitarist and music fan and love quality hi-fi. I've a wealth of hi-fi and audio-visual knowledge, so you're guaranteed a well tailored system to suit your needs, your taste, your room and your budget.

If you need advice on multiroom audio systems, I have lots of experience with that too, so feel free to ask.

Chris, Deputy Manager

Chris,
Deputy Manager.
14th Year of Service

I'm an avid collector of Blu-Ray, with a couple thousand films collected to date. Feel free to ask me about your favourite movies, I'm sure I will have a few bits of trivia to share with you.

I have many years experience in retail and have gained a couple of technology based degrees as well. This technical background ensures I can stay up-to-date with all the latest gear. In my spare time, along with writing a technology column for a magazine, I compose, perform and produce music.

Stephen, Field Sales Manager

Stephen,
Field Sales Manager.
5th Year of Service

From answering your queries on the phone all the way through to installing your equipment, I'll make sure your installation goes smoothly.

I've tried out all the latest kit to see how new technology integrates into my system and explore the benefits. This means I'm in a fantastic position to recommend products that work especially well together.

Why not drop in and chat about the options over a coffee?

Mikey, Senior Sales Advisor

Mikey,
Senior Sales Advisor.
16th Year of Service

I have a wealth of knowledge in TV and audio, but the new Smart TVs are particularly exciting. Being able to access BBC iPlayer, LOVEFiLM and more on my telly has transformed what I watch. A keen Leeds united fan (some might say I must have been bad in a previous life!), you will mostly find me at Elland Road watching The Mighty Whites on my days off.

Lee, Senior Sales Advisor

Lee,
Senior Sales Advisor.
8th Year of Service

I'm a big sports fan, football and cricket especially, so I know a thing or two about what TV need to reproduce fast-moving action without blur. If all this 'hertz' stuff is beginning to sound a pain, I'll demystify it for you!

I have many years retail experience selling everything from coal to Newcastle and tea to China, but selling someone a great TV for the cup final beats the lot.

Ahmed, Senior Sales Advisor

Ahmed,
Senior Sales Advisor.
7th Year of Service

I started my music collection on vinyl, so it's refreshing to see the number of people building a system with a turntable.

I enjoy watching cricket and rugby: an interesting fact - the first football match I went to was on Match of the Day. Even though the transmission was in black and white, I could be seen in the crowd!

If you are ever in Leeds come and find the Richer Sounds store, we'll have a solution that fits your needs.

Roger, Senior Sales Advisor

Roger,
Senior Sales Advisor.
5th Year of Service

I have a keen interest in all types of music and have a vast knowledge of all things hi-fi and AV, so I can help you pick out your 'dream system' with ease.

I have been in retail for a number of years and have always taken great pride in my customer service. If you want to see a friendly face and find out more then pop in-store... I'll even put the kettle on!

Laura, Senior Sales Advisor

Laura,
Senior Sales Advisor.
3rd Year of Service

I am very passionate about music, from the smoothest latin jazz grooves, to the most strident guitar solos and with a wide experience in hi-fi, I'll be able to find the right system to enjoy your favourite tunes. I believe the most important thing, whether you're playing an album from your favourite artist or watching a film, is the experience created around it. So pop in store to have a friendly chat and let me be your guide in finding the appropriate equipment for your home.

Luis, Sales Advisor

Luis,
Sales Advisor.
1st Year of Service

If you require anything from a basic TV installation through to a whole house bespoke project design/installation, you’re likely to see me at your home to provide a free on site survey.

I have a huge passion for music and film, plus 25 years industry experience, so I am well suited to advising the best way to extract the very best from your system. I also undertake commercial jobs and have managed large scale public sector projects.

Phill, Installer

Phill,
Installer.
5th Year of Service

I started out as an electrician, but my passion for everything audio visual attracted me to delve into the world of AV installation to construct integrated smart homes.

Being able to perform all aspects of electrical work, all related building work, CCTV, and video/audio distribution, customers like that they have one point of contact during a project, rather than relying on multiple tradesmen. I also undertake commercial jobs, having completed many large scale projects across the country for companies such as Ferrari, Porsche and Land Rover.

Lee, Installer

Lee,
Installer.
1st Year of Service

I’m here primarily to keep everything organised behind the scenes so that the staff don’t take too long to find your product but, you may get me on the phone or have me take your products to your car.

Even doing non shop floor work, it’s still a prerequisite at Richer Sounds to have a passion for HiFi and AV, so I can still offer advice and often set up demonstrations so you can try before you buy.

Ed, Stockroom Controller

Ed,
Stockroom Controller.
1st Year of Service

The shop animal! He’s here to clear up any dropped crumbs and sniff you out the best deal. He’s only part time, so you might miss him, but if you would like to say hi do ask if he’s in. He’ll be happy to yelp!

Bailey, Assistant

Bailey,
Assistant.
2nd Year of Service

Eric is the cheeky little pooch that is always there to make the staff and customer’s happy.

He’s often found stealing price tickets, rolling around on the shop floor or maybe sat on your lap whilst you demonstrate your future purchase. He doesn’t know much about HiFi but he’s a big advocate of using subwoofers!

Eric, Assistant

Eric,
Assistant.
1st Year of Service