Welcome to Richer Sounds Newcastle


Dale,
Store Manager,
24th Year of Service

Dale,
Store Manager
24th Year of Service

Euan,
Deputy Manager
13th Year of Service

Anis,
Field Sales Manager
5th Year of Service

Colin,
Senior Sales Advisor
30th Year of Service

Callum,
Senior Sales Advisor
8th Year of Service

Stephen,
Senior Sales Advisor
6th Year of Service
We're here for you 7 days a week. Please see our opening times and phone availability
Monday12:00 - 17:00
Phones answered from 09:00 - 18:00
Tuesday12:00 - 17:00
Phones answered from 09:00 - 18:00
Wednesday12:00 - 17:00
Phones answered from 09:00 - 18:00
Thursday12:00 - 17:00
Phones answered from 09:00 - 18:00
Friday12:00 - 17:00
Phones answered from 09:00 - 18:00
Saturday10:00 - 17:00
Phones answered from 09:00 - 17:00
Sunday12:00 - 16:00
Phones answered from 11:00 - 16:00
94-96 Clayton Street NE1 5PG
Tel: 0333 900 0032
03 numbers aren’t premium rate 03 NUMBERS ARE NOT PREMIUM RATE NUMBERS!03 numbers connect you directly to the store or department you call, and are charged at the same rate as you are charged for numbers starting in 01 and 02.03 numbers are included in all bundle rates for mobile phones and landlines.
We will happily pay your parking for the first hour, simply mention in store. (Applicable for all genuine customers for the duration of your visit.)
We also offer a FREE delivery service on the vast majority of our products (see our delivery page for Ts&Cs).
Clearance Items In-Store Now!
Store Services
Buy By Phone

Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock.
Free Consultation

Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here.
Custom Installation

Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Lowest Price Guaranteed

Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Clearance

Clearance
We have clearance items galore, with home delivery available on the vast majority of lines: ex-display, discontinued, and ex-service products - all tested and fully guaranteed for 12 months. Condition & accessories may vary, call for details.
View our Clearance bargains here.
The VIP Club
Buy Now Pay Later

Buy Now Pay Later
Pay the balance in full before the end of the period and there's no interest to pay whatsoever! Subject to application, financial circumstances and borrowing history. Ts&Cs apply. 19.9% APR representative.
Find out more here.
Repair Service

Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here.
About Us - Newcastle store
From the moment you step inside and for up to six years after you make a purchase, we've got you covered with our expert, impartial advice, lowest prices guaranteed thanks to our Price Beat (Ts&Cs apply) and incredible-value 6-year guarantees.
We have a fantastic selection of TVs, projectors, hi-fi and home cinema equipment on display, and our comfy Experience room can be set up for you to try out the kit you're most interested in. If it's a custom installation or home automation you would like, all you have to do is ask. We strive to offer the best all-round home entertainment service possible, which is why we'll also provide a free consultation for your home or workplace in person or by video call. We can also arrange a variety of quick and easy delivery services if you'd like us to.
Our VIPs can even book video and in-store appointments outside our usual opening times! We hope to see you soon.
Parking Instructions
There's a loading bay directly in front of the store for quick collections and some parking meters in Charlotte Square, behind our building.
Our nearest car park is the Grainger Town multi-storey on Waterloo Street (NE1 4EU). If you are arriving into town over the Tyne Bridge or via the central motorway from the north, follow the signs for the Central Station. Pass the station, then turn right at the lights that are just past the Life Centre. The entrance to the car park is the first left. From the south you can also cross the Redheugh Bridge. Over the bridge make a right at the main set of traffic lights, then left at the next. You are now on Waterloo Street and the car park is first left.
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
Customer reviews & letters



















