Dale
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Dale
Store Manager27th Year of Service -
Euan
Deputy Manager16th Year of Service -
Callum
Field Sales Manager11th Year of Service -
Colin
Senior Sales Advisor33rd Year of Service -
Harry
Sales Advisor1st Year of Service
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Dale
Store ManagerHaving joined the company way back in the last century I have lots of experience in all thing audio and visual. So if you're after some advice, pop down and see me or give me a call and I will happily assist in any way I can. When I'm not listening to great sounding music, I'm under the bonnet of my old Datsun getting my fingernails dirty, so I am also happy to chat about rusty metal if that's your thing too. -
Euan
Deputy ManagerI’m the self-confessed ‘techie’ in the store, normally able to answer all those tricky questions to help you navigate through the journey of your latest purchase. I'm passionate about music and movies, so come and see me for all your hi-fi and home cinema needs. Whether you want a big screen to watch your Blu-rays or a turntable for your old vinyl collection, I can offer you all the advice you need to make the right decision on your purchase. -
Callum
Field Sales ManagerAs a regular moviegoer and self-proclaimed film buff, I know the importance of good quality tech for the full cinematic experience. I am a home theatre and automation enthusiast, and will be happy to provide you with advice and guidance on your audio and visual requirements. Come and say hello - you’ll find me in the demo room trying out the latest tech! -
Colin
Senior Sales AdvisorWhether you're looking into getting a banging sound system or an awesome audio-visual setup, look no further; I'm your man. With over 15 years in electrical retail and more than 20 years of DJing and music production under my belt, I can advise on all of your visual and aural needs. So, whether you're new school or old school, pop in and say hello! -
Harry
Sales AdvisorAs a massive music nerd with years of music production experience, I bring a deep passion and understanding to everything audio-related. Whether it's discussing the latest in audio equipment, helping customers explore our wide range of products, or just chatting about great music, I'm here to help you find the perfect setup. Come down to the store and check out what we have to offer!
Clearance Items In-Store Now!
Store Services
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Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock. -
Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Find out more here. -
Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here. -
Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Find out more here. -
Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here. -
Spread The Cost
Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
Find out more here. -
Video Appointments
Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now. -
The VIP Club
Join free today and receive fantastic privileges.
Find out more here.
About Us - Newcastle
From the moment you step inside and for up to six years after you make a purchase, we've got you covered with our expert, impartial advice, lowest prices guaranteed thanks to our Price Beat (Ts&Cs apply) and incredible-value 6-year guarantees.
We have a fantastic selection of TVs, projectors, hi-fi and home cinema equipment on display, and our comfy Experience room can be set up for you to try out the kit you're most interested in. If it's a custom installation or home automation you would like, all you have to do is ask. We strive to offer the best all-round home entertainment service possible, which is why we'll also provide a free consultation for your home or workplace in person or by video call. We can also arrange a variety of quick and easy delivery services if you'd like us to.
Our VIPs can even book video and in-store appointments outside our usual opening times! We hope to see you soon.
Parking Instructions
There's a loading bay directly in front of the store for quick collections and some parking meters in Charlotte Square, behind our building.
Our nearest car park is the Grainger Town multi-storey on Waterloo Street (NE1 4EU). If you are arriving into town over the Tyne Bridge or via the central motorway from the north, follow the signs for the Central Station. Pass the station, then turn right at the lights that are just past the Life Centre. The entrance to the car park is the first left. From the south you can also cross the Redheugh Bridge. Over the bridge make a right at the main set of traffic lights, then left at the next. You are now on Waterloo Street and the car park is first left.
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.