Steve
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Steve
Store Manager15th Year of Service -
James
Deputy Manager11th Year of Service -
Dan
Field Sales Manager10th Year of Service -
Kieren
Senior Sales Advisor21st Year of Service -
Nick
Senior Sales Advisor17th Year of Service -
Rory
Senior Sales Advisor3rd Year of Service -
Kestrel
Assistant7th Year of Service
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Steve
Store ManagerAn avid Spurs fan (for my sins) and a keen boulderer in my spare time, I’m very passionate at getting you the right system for you home. Having been Store Manager here for over half a decade, I know what sounds and looks good! Give me a shout next time you’re in the store. -
James
Deputy ManagerHi, I'm James, I’m a huge fan of Madness, although I don’t wear baggy trousers, my house is in the middle of the street! Come and see me when you want your system upgrading to sound the best! -
Dan
Field Sales ManagerHi I’m Dan, I like long walks on the beach and pineapple on my pizza. When I’m at home though, I love nothing better than a great hi-fi to listen to. Come and see me and I’ll advise what’s best! -
Kieren
Senior Sales AdvisorA genuine nice guy, I have a wealth of sales experience from selling cars to croutons (croutons buy a lot of cars, you'd be surprised!). <br><br> I can tailor any system to your needs and will bend over backwards to make sure you're happy with your purchase. <br><br> With a love for documentaries and hi-fi pop in and let me show you our great products and I’ll tell you my latest joke. -
Nick
Senior Sales AdvisorI've been in the Hi-Fi / AV industry since leaving school over 20 years ago and have a massive passion for high-end audio equipment. Come down and let me demonstrate great sound. -
Rory
Senior Sales AdvisorWith a love of high-quality audio, which is easily achieved working at Richer Sounds, I'm more than happy to help create the best system for you. Ranging from a sweet turntable set-up to great home cinema, I'm here to help. I look forward to hearing from you. -
Kestrel
AssistantKestrel the Whippet is our resident shop dog who loves a big cuddle and lots of attention.
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Store Services
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Buy By Phone
We can offer the same expert advice, take payment over the phone, and courier your purchases directly to your door. This service may exclude some special offers or promos, but covers the majority of our stock. -
Custom Installation
Home cinema, Smart home and commercial projects made simple. Contact us to book an obligation-free consultation with one of our in-store experts.
Find out more here. -
Free Consultation
For both homes and businesses, we offer a free consultation to assess your needs. We cover everything from home demos to simple equipment set-ups and complete installations. We are also available for video call consultations. Call us or read more details here. -
Lowest Price Guaranteed
Our Price Beat is valid for 14 days after purchase. Products must be brand new, boxed, carry a comparable guarantee and be in stock at the time of purchase.
Find out more here. -
Repair Service
In the unlikely event that your product develops a fault then please use our online form to book a repair. Find out more here. -
Spread The Cost
Interest-bearing (14.9% APR representative variable), Buy Now Pay Later (19.9% APR representative variable) and 0% finance available, subject to application, financial circumstances and borrowing history, minimum spend and eligibility criteria applies.
Find out more here. -
Video Appointments
Friendly, knowledgeable advice from your local in-store experts. Get the same great customer service you'd get in any of our stores, from the comfort of your own home. Book an appointment now. -
The VIP Club
Join free today and receive fantastic privileges.
Find out more here.
About Us - Reading
Tell us what you need and we'll do our best to see that you get it, by drawing on our many years of experience and our extensive technical knowledge to give you friendly and unbiased expert advice.
We'll also go the extra mile to make sure you go away with a good impression of us. We'll set up your preferred system in our dedicated, home-styled Experience room while you kick back and relax on the sofa. We'll help you carry your exciting new purchase to your car or arrange a variety of quick and easy delivery options. We'll give you a free consultation for your home or workplace in person or by video, and if you are looking for a bespoke home cinema installation, we'll also happily design and build it for you. Our VIPs can even book video and in-store appointments outside our usual opening times.
However large or small your budget, come and see us to peruse the many products on display and pick our brains.
Parking Instructions
To find us, please put Trinity Place into your search rather than our postcode as the result is more accurate. We have parking on our forecourt at the front of the store, or you can park for 30 minutes around the corner on Trinity Place. If you need to park elsewhere, the local car parks are:
Chatham Place - 150 yards from the store on Eaton Place (see Directions above).
Oracle shopping centre - 900 yards from the store in the town centre.
If for any reason you're thinking of making a major or complex purchase, are within a 10-mile radius, and find it difficult to visit, we will happily come to your home or place of work and carry out a free on-site survey. Give one of our team a call to discuss the best option for you.
If you're not sure where to park, please check the local parking areas or ask a member of staff. (Many parking areas are residential, so please check first.)
For our VIP Club members - We will happily pay your parking for the first hour. Join for FREE in seconds, with no fees EVER! Sign up online or in-store.