Sony WH-1000XM4 (Black) is rated 4.5 out of 5 by 588.
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Sony WH-1000XM4 (Black)

Wireless Bluetooth Noise Cancelling Over Ear Headphones optimised for Alexa and Google Assistant
£249 Was £279 from 18/08/21 to 11/11/21,
£259 from 11/11/21 to 20/11/21
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FREE next working day or nominated day delivery when you buy this product. Simply use voucher code NEXTDAY at checkout and select the Next Working Day or Nominated Day delivery option. Offer available from our stores, our telesales team, or online. Offer excludes Clearance, Refurbished and Open Box products. Not in conjunction with any other offer.

”Sony’s premium wireless headphones deliver a sonic masterclass.” ’What Hi-Fi?’ 2021 Product of the Year.

The best made better – industry-leading noise cancellation with the Sony WH-1000XM4 headphones

Regarded as one of the best in the business, Sony’s noise cancellation system keeps you isolated from noise and in touch with your music. Whether you’re working in a busy office, traveling or just enjoying music in a public space, these Sony noise cancelling headphones provide the best in long-term noise isolation – meaning you hear more of your music and less of the outside world.

Adaptive Sound Control
Using the powerful QN1 processor, the WH-1000XM4 headphones now feature Adaptive Sound Control. This intelligently adjusts the ambient sound settings by detecting your frequent locations and activities, and adjusting the sound to suit. Use the Sony Headphones Connect app and get even more control over your sound.

Premium quality, wireless sound
With LDAC wireless audio system, these Sony Bluetooth headphones are able to receive around three times more detail than ordinary Bluetooth headphones. With an improved frequency response, you’ll hear more of the music, with the quietest details easy to hear. As a further bonus, the WH-1000XM4s now feature Bluetooth Version 5.0 – giving less compression and a more dynamic sound.

Unique, DSEE Extreme technology and LCP drivers
DSEE Extreme upsamples compressed music files, giving them a fuller, richer sound. This means that even your oldest recordings sound their very best. Using 40mm drivers with LCP (Liquid Crystal Polymer) diaphragms, these Sony headphones are quick to react to every detail in the music – whatever the genre.

Smart features to make life easier
Multiple smart technologies make listening and calling easier than ever. Speak-to-Chat automatically pauses the music when you start a conversion – such as ordering a coffee – so you don’t have to remove your headphones. Once you do remove them, though, Wearing Detector pauses the music or powers the headphones off – depending upon how long they’re left.

Superior call quality
With five built-in microphones and advanced signal processing, Precise Voice Pickup Technology means your caller gets to hear you clearly. Even when you’re at a busy office, station or terminal, the call quality is crystal-clear.

Voice assistant and touch sensitive pad for effortless communication
Compatible with Alexa, Google Assistant and Siri, you don’t need to touch your phone to make a call, change the music or seek information. Simply press and hold the noise cancelling button and ask your PA to help. The Touch Sensor control pad also accesses a wide range of other features, such as Quick Attention for an immediate drop in volume – ideal if you need to cross the road.

Multi-point connection – connect to two Bluetooth devices simultaneously
This handy feature lets you seamlessly stay in touch with two devices. You might, for example, connect to your smartphone and a HiRes music portable. As a call comes in, the headphones are smart enough to know which device needs connecting and switches to the phone automatically. At other times, you can switch between two devices at the touch of a button.

Quick to charge and 30 hours battery life
Use the optional AC adaptor and just 10 minutes of charging is enough for 5 hours playback – perfect for when you’re in a hurry. Once fully charged up (in around 3 hours), these headphones give up to 30 hours of playback – easily enough for a week’s worth of commuting. Switch off Noise Cancellation and this increases to an even more impressive 38 hours.

Designed for the longest journeys - light and comfortable
At just 254 grammes, the WH-1000XM4 headphones are amongst the lightest in their class. Combine this with the thick padding and over ear design and you have headphones that go the distance – in comfort.

Made for music on the move
Supplied with a premium travel case, the foldable WH-1000XM4 headphones make the perfect travel partner. An in-flight adapter plug is also supplied – letting you make the most of the noise cancellation ability and enjoy your music with far less disturbance.

Enhance every journey, with the Sony WH-1000XM4.
Cable Length
Bluetooth, Wireless, Closed Back, Over Ear, Noise Cancelling
Plug size
Smart Features
Smartphone control
High Resolution Audio
105/101dB cancellation on/off (with cable attached)
Closed back
Over Ear
Energy Consumption
Battery Life
Up to 30 hours (38 hours with NC off)
Weight (KG)
Rated 5 out of 5 by from Amazing headset ***** Best headphone I have every had. Great price. Packed full of features. The app has plenty of options. Battery life is also very good.
Date published: 2021-11-28
Rated 4 out of 5 by from Great overall ANC headphones for everyday! I use these headphones for walking and home listening and they are good for the money. The ANC is excellent for filtering traffic noise and other town hustle and bustle. Perfect for casual listening or podcasts on the go. The build quality is good but the plastics do squeak and rub slightly which can be distracting. The proximity sensor is prone to condensation and not working properly but it's not a feature I am too fussed about anyway, touch controls are not very easy to use, more often than not I'm changing volume when trying to skip tracks etc. But again not a deal breaker. Out of the box they are too bassy and tend to drown out the mids with booming frequencies but that's to be expected from headphones aimed at wider audiences. These headphones are not supposed to be used for critical listening. They do however respond fantastically to tuning, I used the public Auto EQ profile and it really helps back the bass off and flatten the response curve for a much more accurate and complete sound. More instrument separation and detail can be achieved by this route. Wavelet on Android is a godsend! Overall I am pleased with my purchase and hopefully they last for many year to come! A few nit picks but nothing that will stop me using them any time soon!
Date published: 2021-11-28
Rated 5 out of 5 by from Great quality I only really use noise cancelling headphones for flights. I had a Bose version that broke (after not a great deal of use) so I researched these carefully and so far very pleased with the product.
Date published: 2021-11-27
Rated 5 out of 5 by from Super nice stuff It blowed my mind especially the noise cancelling… helps me focus at work and i can’t hear all the annoying ppl way home!!! It’s pricey a bit and i would love more padding on the top. Also i would love to have replaceable ear pads. The app is not the best. And the gps location stuff drains your battery like nothing else. Changing between paired bluetooth devices should be more seamless.
Date published: 2021-11-22
Rated 5 out of 5 by from Superb Sony Sound I'd decided to go for over-ear headphones after some years using in-ear buds but I wanted to speak to someone in-store before making a final choice. I told Usman at the Lichfield store that I'd read rave reviews of the Sony WH-1000XM4 and I told him exactly what I was after - a well-balanced sound for my classical music collection. Usman was well-informed about the product and was on my wavelength from the start . He gave gave me all the reassurances I needed that these phones were the ones for me. As you'd expect they took a few days to ' burn ' in but now they're sounding better every day. .At £250 an excellent buy !
Date published: 2021-11-21
Rated 1 out of 5 by from Big let down Very disappointed poor connectivity to other devices such as smart TVs
Date published: 2021-11-19
Rated 5 out of 5 by from Absolutely stunning set I bought this a a few weeks ago on recommendation from my business partner. Having previously used a B&O noise cancelling set and an AKG reference set my expectation levels are high. However i needed a better microphone function for calls. This is almost comparable to the AKG in terms of audio quality, but together with the noise cancelling, which is by far the best I have ever used, I'm a convert to Sony. Wow, just wow.
Date published: 2021-11-15
Rated 5 out of 5 by from Great sound quality Great sound, great noise cancelling, well built, no faults or flaws on xm4.
Date published: 2021-11-14
Rated 5 out of 5 by from Exceptional technology . Just had them working for two Days, i am a technophobe, however the instructions and online app and instructions were simple. So far the headphones have been much more than i expected.. Will see how they go over the next few weeks. I have hearing aids, which have to much background noise, when i wear these headphones i can hear almost perfectly with no background noise. SONY design a product for hearing loss and you will make ££££££££££££££££
Date published: 2021-11-13
Rated 5 out of 5 by from Great noise cancellation and great sound I’ve had these headphones for a while and I think these are probably the best closed back headphones I’ve had. The sound is great and the noise cancellation is also amazing. I also like the app that comes with the headphones and how you can mix the sound to your preferred settings.
Date published: 2021-11-12
Rated 5 out of 5 by from Good feeling Liked it THE 1rst Times i Charged it THE design and features är amazing
Date published: 2021-11-11
Rated 5 out of 5 by from Good quality headphones The usual excellent product knowledge and helpfulness from the guys at the Guildford store.
Date published: 2021-11-10
Rated 4 out of 5 by from Nice sound and product finishes The sound is very clear and provides high-resolution audio. I like the premium finish of the leather headband. I am just a little bit disappointment on the responsiveness of the pause gesture (two taps on the center of the right ear). It takes about 3 seconds to active stop/play., it doesn’t feel as “automatic” as it should. Apart from that, it is a great product!
Date published: 2021-11-09
Rated 4 out of 5 by from Great for noise-cancelling, but... ... it doesn't connect to the PS4. Also, Prioritise Voice ode introduces a high pitched noise to Ambient Control. I thought it was an issue and sent it to be fixed. It was confirmed and I got a replacement set. The same issue is present in the new set, which makes me assume that it's an issue with all headsets in this model. Other than that, the sound quality is really good. I wish there were more controls rather than the touch ones.
Date published: 2021-11-07
Rated 5 out of 5 by from Exceeded all expectations Great sound overall and the bass depth is particularly impressive. The noise cancellation is amazing.
Date published: 2021-11-07
Rated 5 out of 5 by from Great overall product Excellent product great in all areas. NFC pairing to device was quick, touch controls were easy to learn. Comfy over long sessions and amazing noise cancelling
Date published: 2021-11-03
Rated 3 out of 5 by from Great Except Call Quality Hi there, Although Wh-1000xm4 is perfect with noise-canceling and music quality. I'm not happy with call quality. Almost every time when I try to speak via headphones, people tell me that they couldn't hear me :(
Date published: 2021-11-03
Rated 5 out of 5 by from Great sound! Just purchased. Amazing sound. Been looking for new headphone for a while and was expecting to pay a lot more for a product with this sound quality!
Date published: 2021-10-31
Rated 5 out of 5 by from Great features I bought this 10 days ago and am so happy that I did
Date published: 2021-10-29
Rated 5 out of 5 by from Comfy. Sound is great. Switching between sources is so easy.
Date published: 2021-10-26
Rated 5 out of 5 by from Epic Sony WH-1000XM4 (Black) Awesome headphones had them a week now, Incredible sound 360 is insane shame you have to pay for it though, will consider if it’s worth it with the free trial. Super light snug and fit perfectly. I have a small head and they don’t look ridiculously big like some do. Noise cancelling is Excellent, I’m impressed I can hardly hear myself talk in call which is weird can’t tell if I’m shouting lol The folding takes a little to get used to so do it slowly to start until you have the hang of it so not to put any undue pressure on the hinges. I shopped around and to find Richer Sounds a local specialist company I was pleased to find them very competitive, and chose them over much larger competitors. They were very helpful and informative and also offer price match which is excellent, I spoke to Josh who made my purchase a pleasure Friendly, fast and efficient. Thank You Richer Sounds :D
Date published: 2021-10-23
Rated 5 out of 5 by from Awesome Got them as a gift for my 70th birthday and they have made my life so much better being able to hear my music so clearly ,and i can listen to tv also without bothering my neighbours .
Date published: 2021-10-18
Rated 5 out of 5 by from Excellent Great sounds, first rate product, easy to set up, comfortable and a pleasure to use.
Date published: 2021-10-18
Rated 5 out of 5 by from Outstanding I bought this a few weeks ago and I am so pleased with them. The noise cancelling option is amazing as well as the other setting options to make the listening experience even better
Date published: 2021-10-11
Rated 5 out of 5 by from Very good! I really enjoy these headphones! After trying it for the first time, I NEED noise-cancelling in my headphones. I've been using cheaper headphones that aren't bad, but there was always something about them missing. They clamped my head and gave me headaches, the noise-cancelling wasn't good enough to block out talking while studying (I have trouble focusing when others are speaking around me), the ear muffs were too small or pushed on my ears causing pain after a couple of hours of wear. These are amazing and have none of these faults! They're extremely comfortable and block sound very well. I really like the ambience aware feature you can turn on or off on the headphones themselves; when crossing a street, you'll definitely be able to hear cars as well as your audio of choice. They have a nice mic as well for Zoom meetings and everything I've tried listening to sounds amazing, from podcasts to music to Youtube videos.
Date published: 2021-10-11
Rated 4 out of 5 by from Fantastic Headphones Some issues with Multipoint Really good headphones. The sounds quality is awesome and the ANC is brilliant. A lot of noise will be completely blocked out and what's left is suppressed enough to make it manageable. I use them in our home office that I share with my wife and they do the job. I also use them for Teams calls and they work well. On the downside the multipoint is confused. When I have them paired with my phone and laptop the app seems to favour the phone so although the sound is coming from the laptop the controls on the headphones are not working as they are trying to control the phone. It also struggles with knowing which window is being used in Windows. Sometimes it locks onto Teams when I'm not on a call but I'm watching Youtube. This is just a bit fiddly. But overall the best headphones I've had and with great features, so overall I highly recommend them. Hopefully, the Bluetooth can be sorted out with software updates.
Date published: 2021-10-11
Rated 4 out of 5 by from Sound quality excellent I bought this a month ago and they are excellent and would-be highly recommend them
Date published: 2021-10-10
Rated 5 out of 5 by from Good sound quality Definitely better sound quality than my Audio-Technica ATH-1000X4, although not as much of a difference as I might have hoped with the price difference. I'm glad that I can use them wired, although it is a shame that the associated app doesn't work in that mode - sometimes I'd like to reduce the bass a bit. Very handy rigid carrying case, with size minimised by clever folding ability of the headphones. It's a shame they are apparently not waterproof, although I haven't tested that out!
Date published: 2021-10-10
Rated 4 out of 5 by from Great head phones on the aeroplane I bought these headphones after much research and couldn’t be happier I used them on the aeroplane cut out all the other noises
Date published: 2021-10-09
Rated 3 out of 5 by from Love these I brought these 4 months ago and use them only for the gym. Now the sound quality on these headphones is unlike anything else and the noise cancelling is brilliant, when I’m on the treadmill running I can hear a knocking in both of the ear cups. Now I havnt contacted Sony directly regarding warranty as of yet but I find this inconvenient considering I havnt used them that many times and also the hefty price tag that comes with them
Date published: 2021-10-08
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